Geschäftsbedingungen

1. Acceptance of Terms By placing an online order for delivery from Lakshmi Indisches Restaurant, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not proceed with the order.

2. Ordering Process

• All orders must be placed through our official website or designated delivery platforms.
• Payment must be made online using the available payment options.
• Orders are subject to acceptance and confirmation by Lakshmi Indisches Restaurant.

3. Delivery Time

• The estimated delivery time is up to 60 minutes from the time of order confirmation.
• Delays may occur due to unforeseen circumstances such as traffic, weather conditions, or high demand periods. We appreciate your understanding in such cases.

4. Delivery Area

• We deliver to specific areas within Berlin. Please check the delivery area on our website before placing an order.

5. Order Cancellation

• Cancellation requests can only be accommodated before the order is confirmed and dispatched.
• Once the order is in transit, cancellation requests will not be accepted.

6. Quality Assurance

• We strive to deliver high-quality food in optimal condition. In the rare event that you are dissatisfied with your order, please contact our customer support within 30 minutes of receiving the delivery.

7. Pricing and Payment

• Prices are as listed on our menu and are subject to change without prior notice.
• All payments must be made online using the provided payment methods.

8. Refunds

• Refunds may be issued in cases of order cancellation, dissatisfaction with the product, or if the order is not delivered within a reasonable time frame.

9. Customer Responsibility

• It is the customer’s responsibility to provide accurate delivery information.
• Please ensure someone is available at the delivery address during the estimated delivery time.

10. Force Majeure

• Lakshmi Indisches Restaurant shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, or other events.

11. Governing Law

• These Terms & Conditions are governed by the laws of Germany. Any disputes arising out of or in connection with these terms shall be resolved through negotiation, and if not resolved, shall be subject to the exclusive jurisdiction of the German courts.

By placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. Lakshmi Indisches Restaurant reserves the right to update or modify these terms at any time without prior notice. It is your responsibility to review these terms periodically.